Refund policy

Return Policy

At Twister Fit, your satisfaction matters to us. If you’re not completely happy with your purchase, you may return it within 30 days of delivery.

Conditions for Returns

  • Items must be unworn, unwashed, and in original condition.

  • All tags and packaging must be intact.

  • Returns must include the original proof of purchase (order confirmation or receipt).

  • For hygiene reasons, certain items (e.g., socks, undergarments) cannot be returned once opened.

How to Return

  1. Contact our support team at gideontwisterfit@gmail.com with your order number and reason for return.

  2. We’ll provide return instructions and a return address.

  3. Once we receive and inspect the item, we’ll process your refund to your original payment method.

  4. Important Notes

    • Shipping costs for returns are the responsibility of the customer (unless the item is faulty or incorrect).

    • Refunds may take 5–10 business days to appear, depending on your payment provider.

    • Exchanges are subject to availability.

    If you have any questions, our team is here to help:gideontwisterfit@gmail.com.